Privacy Policy
Effective Date: October 22, 2025
AerosUSA Inc. (“AerosUSA,” “Company,” “we,” “us”) respects your privacy, and we are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect or that you may provide when you access or visit our website at https://aerosusa.com/ (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to the information we collect:
- Through the Website.
- In email, text, and other electronic communications between you and the Website.
- Over the phone, offline, or through other means.
- From third-party sources.
This policy does not apply to information that:
- You provide to, or is collected by, any application or content that may link to or be accessible from or through the Website.
- You provide to, or is collected by, any third party not on our behalf.
Please read this policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. By accessing and using the Website or providing your Personal Information to us, you agree to the terms of this privacy policy. This privacy policy may change from time to time. Your continued use of the Website after we make changes as described here is deemed to be acceptance of those changes, so please check this privacy policy periodically for updates.
Personal Information We Collect About You and How We Collect It
We collect various types of information when you visit the Website, including :
- Information that personally identifies, relates to, or describes, directly or indirectly, you or your household, such as name, postal address, email address, telephone number, job title, or any other identifier by which you may be contacted online or offline (“Personal Information”).
- Payment information, including credit or debit card information and information about the payment methods and services you use for purchases on the Website.
- Information that is about you but individually does not identify you, such as a company name.
- Information about your internet connection, the equipment and devices you use to access the Website, and usage details.
- Account Information. We may ask you to create an account on the Website to make a purchase or process a transaction. You may be required to provide an email address, username, and password to create an account.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the Website. Information collected automatically may include usage details, IP address, device information, and information collected through cookies, web beacons, and other tracking technologies.
- From our business partners or our affiliates.
Information You Provide to Us
We also collect:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of creating an account, making a purchase, or signing up for our emails and promotions. We may also ask you for Personal Information when you enter a contest or promotion sponsored by us and when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses or other contact information), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Your search queries on the Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your device, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your device and internet connection, including your IP address, operating system, device identifiers, and browser type.
The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed in the storage of your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Web beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content on the Website and verifying system and server integrity.)
- Google Analytics. We use Google Analytics to optimize our Website and services based on the traffic we receive and assist with marketing. To learn more about Google Analytics, including options for opting out and/or managing the ads you may see online, please visit: https://policies.google.com/technologies/partner-sites.
- Session replay tools. We may use session replay tools to better understand our users’ needs and to optimize the Website. Session replay helps us better understand our users’ experience, including how much time they spend on which pages, which links they choose to click, what users do and do not like, etc. Some session replay tools may allow us to visually represent where users click, move, and scroll on our Website. This type of technology enables us to build and maintain our Website with user feedback. Session replay tools may use cookies and other technologies to collect data on our users’ behavior and their devices.
Information We Collect From Business Partners and Service Providers
We may receive Personal Information about you from other sources and combine that with information we collect directly from you. For example, we may obtain Personal Information about you from service providers that we engage to perform services on our behalf, such as email platform providers, content delivery services, payment processors, promotions services, and analytics, security, and anti-fraud services.
Retention of Personal Information
Unless you specifically ask us to delete your Personal Information, we retain your Personal Information for as long as it is necessary to provide you with the products and services you expect and require from us and to successfully run our business and operations. We may be required to maintain your Personal Information as long as it is necessary to:
- Comply with legal compliance needs;
- Exercise, establish, or defend legal claims; and/or
- Protect against fraudulent or abusive activity affecting our services or business operations.
Third-Party Use of Cookies
Some content or applications on the Website, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the provider responsible directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
How We Use Your Personal Information
We may use information that we collect about you or that you provide to us, including any Personal Information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To promote our products and services.
- To process your transactions and orders.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, and other legitimate business purposes including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you. For more information, see Choices About How We Use and Disclose Your Information.
Disclosure of Your Information
We do not sell your Personal Information to unaffiliated third parties. We may share Personal Information with our affiliates in exchange for the marketing of our products and services.
We may disclose Personal Information that we collect, or you provide, as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business operations.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of AerosUSA Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by AerosUSA Inc. is among the assets transferred.
- To fulfill the purpose for which you provided the information.
- For any other purpose disclosed by us when you provided the information
- With your consent.
We may also disclose your Personal Information:
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of AerosUSA Inc., our customers, or others.
Choices About How We Use and Disclose Your Information
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website [https://thenai.org/].
If you do not wish to receive promotional or marketing emails or newsletters from us, you can opt out by clicking the Unsubscribe link at any time. Please note that we will still send you transactional emails related to your purchases and informational emails about your account.
Do Not Track and User Preference Signals
We do not respond to web browser “Do Not Track” or other universal opt-out signals at this time. As industry and technology standards mature and legal requirements evolve, we will recognize Do Not Track signals as necessary and required by applicable law. We will update this privacy policy accordingly at that time.
Links from the Website
If the Website contains links to other websites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites or content linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may create an account, begin a transaction, or otherwise provide any information to or on the Website. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received Personal Information directly from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information about a child under 18, please contact us at service@aerousa.com.
Changes to Our Privacy Policy
We may revise and update this policy from time to time in our sole discretion. All changes are effective immediately when we post them to the Website and apply to all access to and use of the Website thereafter. The date the policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this policy to check for any changes.
Contact Us
For more information about our privacy practices or if you have questions about our privacy policy, please contact us online at https://aerosusa.com/contact-us/, by email at service@aerousa.com, or by mail at Aeros USA, Inc., Attn: Legal Department, 2409 Herr St., Harrisburg, PA 17103.
